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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alicia Rider

June 30, 2025

5  out of  5
rating by Alicia Rider
"Amazing insurance company crystal Johnson told me about drive safe and save that little device has saved me tremendously on my bill. Thanks crystal :-)"
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Karma Beach

June 30, 2025

5  out of  5
rating by Karma Beach
"Crystal Johnson is so professional and helpful when I had a car accident she was even able to get me a car rental. She goes above and beyond for her customers! Her team is also very helpful and calls me right back with any issues I may have! Thanks ladies"
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Sam Rogers

June 30, 2025

5  out of  5
rating by Sam Rogers
"Crystal Johnson is so helpful she took the time to help me understand my policy and was able to help me get a better discount. This girl is always in the office and easy to reach! Very helpful and always answers my questions."
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Tammy Williams

June 30, 2025

5  out of  5
rating by Tammy Williams
"Live your insurance. You saved me a ton on insurance. Thank you so much."
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Honest

June 30, 2025

1  out of  5
rating by Honest
"Worst State Farm agent! Don’t believe the 5 star review. Nice up front but Crystal is never there and her employees run wild! Go else where and avoid the headache."
We responded:
"Hello "Honest"! I am always here in office. I was out a week at the beginning of June for vacation, and it looks like you caught me while I was out of office for that week. Other than that, I am here in office. I have no way of knowing your name or looking at your account since it's not on your google profile. Please call me so I can figure out what happened and get to the bottom of it. My employee's running wild is NEWS TO ME. I would love some insight on that! Thanks for this review and hopefully you give me a chance to make it right, -Crystal Johnson. "
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pheeno barbidoll

June 20, 2025

5  out of  5
rating by pheeno barbidoll
"Amazing customer service and wonderful to work with. Saved us a large chunk of money"
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Clariza Melendez

June 19, 2025

5  out of  5
rating by Clariza Melendez
"I couldn't be happier with my experience with State Farm Insurance. From the moment I called, their team has been professional, responsive, and incredibly helpful. Their customer service is top-notch; the representative I spoke to; Mikella was knowledgeable and genuinely cared about helping me. It's rare to find a company that combines excellent coverage options with such personalized support. Highly recommend to anyone looking for reliable insurance and peace of mind!"
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Jaqlynn Chavez

June 6, 2025

5  out of  5
rating by Jaqlynn Chavez
"Crystal is AMAZING! She helped me save so much money on my car insurance and even helped me save a couple grand on my home insurance. The best part is, she personally calls you and talks with you she doesn’t have her team do it like most agents. Truly grateful for her!"
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Jorge Montoya

May 28, 2025

5  out of  5
rating by Jorge Montoya
"Great customer service and will definitely give you the best quotes!"
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Tim Gomez

May 27, 2025

5  out of  5
rating by Tim Gomez
"Love working with the team! Very fast and cheap! Looking forward to working with them again."
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Brianna Figueroa

May 23, 2025

5  out of  5
rating by Brianna Figueroa
"I've been consistently impressed with my insurance provider's service. They're always quick to get things done, and everyone I've spoken with has been super kind and sweet. I really appreciate that they take the extra time to ask clarifying questions, ensuring I haven’t forgotten anything important. Highly recommend!"
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Irene Zuniga

April 30, 2025

5  out of  5
rating by Irene Zuniga
"I absolutely loved how patient they were with all my questions and how they were able to communicate any concerns I had regarding my change of policy, I decided to change to state farm due to them saving me some bucks for the same policy I already had elsewhere. The representative was awesome!"
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Simply Sweet

April 30, 2025

5  out of  5
rating by Simply Sweet
"I absolutely love State Farm best insurance I’ve ever had. The employees are absolutely kind and helpful."
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Chiro Martens

April 30, 2025

5  out of  5
rating by Chiro Martens
"Mikella took care of selling me insurance for my vehicles very professionally and answered all my questions and was taking all her sweet time to make sure I was getting what I was needing very satisfied"
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Nazario Rodriguez

April 29, 2025

5  out of  5
rating by Nazario Rodriguez
"If y'all really know me, you'll know how much I HATE shopping 🛍️ 🛒, UNLESS it's for my son Canelito Xavier 🐾🐶🐾! Today I had a wonderful experience shopping for insurance for my new ride and Crystal Johnson made it so easy! I was actually in Lubbock, so she can take care of you over the phone 📱 or in person! It took like 10 minutes and then I was all insured and stuff. I GREATLY recommend her for all your insurance needs, auto, home, rental and so much more. 🎶 Like a good neighbor, State Farm is there! 🎶"
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Kendra Leyva

April 26, 2025

5  out of  5
rating by Kendra Leyva
"My experience with Mikella and Crystal Johnson State Farm has been wonderful! Not only was she very nice and super helpful throughout the process of switching my home and auto but she was able to help our family save a ton of money!!! Glad we received the recommendation from our friend and I suggest you give them a call now!!"
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Denysse Loya

April 24, 2025

5  out of  5
rating by Denysse Loya
"Awesome! They’re all really good!"
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Alex Olivas

April 24, 2025

5  out of  5
rating by Alex Olivas
"Very helpful , got me the best rate in town, they’re doing something right"
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Ronnie Martinez

April 2, 2025

5  out of  5
rating by Ronnie Martinez
"Thank you for saving us at least 50% of what I was going to pay for car insurance. The service Mikella provided was outstanding, informative and quickly processed."
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Jonathan Barber

March 21, 2025

5  out of  5
rating by Jonathan Barber
"Transferring an Auto and Renters policy from out of state. Crystal politely walked me through my current policy, and how it would transfer over. She covered and informed me of new products, incentives, rates; and answered various questions concerning my specific policy needs. Thorough, professional, communicative, relatable, and industry savvy!! I felt like I was talking with an insurance pro that had my best interest in mind!! She saved me quite a bit of money I’m thankful to say. Gracious and impeccable service! Im very glad to have her as my agent!"
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Zac

March 15, 2025

5  out of  5
rating by Zac
"Highly recommend Crystal and her staff. She reviewed my policy and we added more coverage and discounts that I actually saved money. She makes it so easy to understand insurance. Everything is always fast and easy when I need anything."
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Taylor Bryce

March 14, 2025

5  out of  5
rating by Taylor Bryce
"Crystal is amazing. I have worked with her now multiple times and just is extremely professional and helpful. Would recommend her to anyone!"
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Rosa Valenzuela

March 7, 2025

5  out of  5
rating by Rosa Valenzuela
"The best group of people I've had the pleasure to work with. Never had any issues nd was always helped promptly. Amazing job!!!"
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Bruno Rodriguez

December 4, 2024

5  out of  5
rating by Bruno Rodriguez
"Best insurance compared to all other ,good and professional attitude highly recommend,,,"
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Sandra CG74

November 24, 2024

5  out of  5
rating by Sandra CG74
"Thank you Crystal Johnson for helping us switch and saving us $2500 from Geico and helping us with our new policy with State Farm and braving the ice storm to get us coverage for our auto/life policy we really appreciate it !!!"