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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Victor Fuentes

March 13, 2023

5  out of  5 rating by Victor Fuentes
"Meh….7/5 ⭐️ Here to support my gym gf. Knowledge of Products - 5/5 Customer service - 10/5 Team - 7/5 Rates - 5/5 Personality - 8/5 Aesthetic appeal - 7/5 What more can I say about Crystal and her team. The best in the Permian Basin 🥇"

Brit David

March 11, 2023

5  out of  5 rating by Brit David
"These ladies do all they can to help you!!!!"


March 10, 2023

5  out of  5 rating by Amanda
"Absolutely 10/10 Crystal and her staff were amazing. The attention to detail was of no other!! Crystal makes you feel so comfortable and at ease even when you’re in a pickle or stressful a situation, Crystal reassures you and makes sure your questions and needs are always met!!"

Wayne Lain

March 10, 2023

5  out of  5 rating by Wayne Lain
"One of my rent houses got whacked by hail and it tore up the roof. It was so bad the water came through and damaged the sheetrock and floors. The whole time while dealing with all this damage, Crystal Johnson was the calm cool voice of reason. She assured me the whole time she would stay with the claim and State Farm would pay for the damages. Well she was right. The adjuster went out and is taking care if the whole thing. Need insurance, call Crystal Johnson State Farm in Odessa."

Heather Zimmerman

March 10, 2023

5  out of  5 rating by Heather Zimmerman
"Crystal Johnson State Farm & her team have been a tremendous help with two accidents over the years. They made something that could be close to nightmare run so smoothly. Her office staff is just as helpful to navigate through any issues and concerns. Highly recommend this agency!"


March 10, 2023

5  out of  5 rating by A R
"Crystal is the greatest agent ever!! They actual care about their customers"

Kelly Owens

March 10, 2023

5  out of  5 rating by Kelly Owens
"Crystal and her team are amazing. So glad I made the change from Allstate to State Farm. I am saving so much more now. Thanks guys"

Evil Queen Morticia

March 10, 2023

5  out of  5 rating by Evil Queen Morticia
"Awesome agent! Very happy with the savings I am getting now. Thanks crystal"

Bo Rudd

March 10, 2023

5  out of  5 rating by Bo Rudd
"I have multiple policies through State Farm. Crystal and her staff have made this process extremely easy and they are all amazing individuals, who are always quick to assist with any issues that may arise or help with setting up all the technical stuff involved. I have dealt with several different insurance companies and agents in my years, but Crystal and her team by far surpasses them in quality of service as well as professionalism. I highly recommend them if you are seeking an agent. In addition I personally recommend speaking with Courtney for her easy to work with and very personable demeanor, and in depth knowledge of her job in guiding me through the many deals State Farm has to offer!"

wolf den

March 10, 2023

5  out of  5 rating by wolf den
"Shes a great agent im happy"

Teena Johnson

March 10, 2023

5  out of  5 rating by Teena Johnson
"I want to thank Crystal Johnson and her team at State Farm for their service for the past 10+ years. You have answered many questions and have never left me in the dark during the few situations we have had in the past. Thank you for always returning my calls and always being there when I needed you."

Ashley Sotelo

March 10, 2023

5  out of  5 rating by Ashley Sotelo
"I couldn’t have picked a better agent she always goes above and beyond for us and always ensures we have the best rate possible thank you CJS"

Morghan Hernandez

March 8, 2023

5  out of  5 rating by Morghan Hernandez
"Always great experience with any of my needs! Great staff with good customer service!!!"

Aliyah Hernandez

March 7, 2023

5  out of  5 rating by Aliyah Hernandez
"I’ve had my insurance with Crystal for about 3-4 years now and every time I call to ask questions about my coverage or policy they are so help full and kind. I wouldn’t change insurance ever because of how well I’m treated here. <3"

Russell Henderson

March 6, 2023

5  out of  5 rating by Russell Henderson
"Only been 9 months w/Crystal & State Farm. Crystal and staff Courtney, Myra, anyone that I have talked to were always professional w/ any questions, had answers or would find answers immediately get back with me or very short time hold for them. Highly recommend Crystal agency for any/all insurance need"

Andre Zarate

March 2, 2023

5  out of  5 rating by Andre Zarate
"Great customer service. I'm glad I came to state farm where I was treated fairly with respect... very professional..."

Nayeli C

March 2, 2023

5  out of  5 rating by Nayeli C
"Very nice people and will literally help and work with you at any cause, much recommended"

Zoe Jacobo

March 1, 2023

5  out of  5 rating by Zoe Jacobo
"To crystal Johnson and her crew. They help step by step and explain everything when it came down for my mom to get our life insurance. I recently locked myself out of my account and crystal helped me over the phone get back into my account so that way I was able to review my documents !!! Very welcoming in the office and over the phone !!! :)"

David Badillo

March 1, 2023

5  out of  5 rating by David Badillo
"Very Happy with Crystal Johnson and her staff! They go above and beyond to help you! Thank you so much for being there every step of the way for me!"

Allison g

March 1, 2023

5  out of  5 rating by Allison g
"Great experience and top notch customer service. Crystal went above and beyond explaining our home and auto insurance options to keep our family secured and safe. I would absolutely recommend her service to all my friends and family. Thanks Statefarm!!"

Susie Chasco

February 28, 2023

5  out of  5 rating by Susie Chasco
"Making the switch to this agency has been the smoothest ever. They took care of every detail and got me a better rate. Highly recommend!"

garcia jesus

February 26, 2023

5  out of  5 rating by garcia jesus
"Crystal and her team are courteous, knowledgeable and responsive to mine insurance needs and I greatly appreciate their professionalism, I already recommend them to my family and friends keep up your great work ✅"

Shelley Chappell

February 25, 2023

5  out of  5 rating by Shelley Chappell
"Crystal Johnson reached out to me and made me aware of how much I could save. They weren’t annoying or pushy and made the transition very easy! I’m very satisfied."

Theresa Dyer

February 25, 2023

5  out of  5 rating by Theresa Dyer
"Crystal and her team have been my agent for several years and State Farm has been my families insurance of choice for many many years we would not think of leaving"

Jeremy Edgar

February 24, 2023

5  out of  5 rating by Jeremy Edgar
"Great customer service competitive prices"